Big Family

At Big Family, we pride ourselves on actively engaging with the local community. Our approach involves offering local projects with our electrical expertise to enhance safety and efficiency in communi...

Unfortunately, I couldn't locate any specific information regarding awards received by Big Family in the provided documents. Feel free to provide additional context or details, or you can check with o...

Big Family operates in compliance with all Louisiana State laws, which requires the company to be licensed and insured. Louisiana state law does not mandate individual electricians to hold licenses. ...

When we schedule appointments, we provide a two to three hour arrival window for the technician to arrive. When our technician is on the way to your home, we send a text message. We aim to provide a...

At Big Family, ensuring our technicians adhere to professional standards is a cornerstone of our service philosophy. We cultivate a great company culture that sets high expectations for employees to m...

At Big Family, we ensure the quality of our work by consistently receiving high ratings for Quality of Work, which has been rated highly by 17 reviewers in the past year[0]. Additionally, numerous cus...

At Big Family, we prioritize seamless scheduling and appointments to ensure convenience and efficiency for our clients. This is evidenced by our prompt service from the initial call to the completion ...

At Big Family, we manage emergency service requests with a highly efficient and robust process. Our quick-response team ensures prompt assessment and action for any urgent issues. Customer feedback re...

If a technician from Big Family is running late, the company prides itself on excellent communication and customer service to minimize any inconvenience. Typically, customers are informed of any poten...

At Big Family, we understand that emergencies come up and that schedules change. When you schedule an appointment with us, you can expect our office to reach out the business day prior and confirm yo...

At Big Family, our employees receive comprehensive training to ensure they deliver top-notch service and meet our high standards of professionalism. Our training programs focus on enhancing technical ...

At Big Family, we prioritize punctuality through meticulous scheduling and efficient time management practices. Our commitment to being on time is reflected in the high praise from customers like Rene...

Some homeowners can install a GFCI outlet, but hiring a licensed electrician is the safest way to get a code-compliant result. GFCIs are required anywhere moisture is present, like bathrooms, kitchens...

You can replace a standard outlet yourself, but only if you can safely shut off power and match the wires to the correct terminals. Miswiring can cause hot/neutral reversal or intermittent power. Back...

You can replace a simple light switch only if the power is off and there’s no heat, buzzing, burning, or damaged wiring. If you notice any of those hazards, turn off the breaker and call a licensed el...

Most outlet repairs are priced after an on-site diagnosis because the fix can range from a simple receptacle replacement to troubleshooting wiring faults. A licensed Big Family electrician will inspec...

A GFCI can trip with no load if it senses a shock risk from moisture, wiring defects, or a failing device. Typical culprits are damp bathroom/kitchen/outdoor locations, a damaged GFCI, back-stabbed co...

You can replace like-for-like screw-in bulbs with LED bulbs yourself. If you plan to replace fixtures, add dimmers/drivers, or integrate smart controls, use a licensed electrician for safety and code ...

You can, but adding a new ceiling light where no wiring exists requires running new cable, installing a fixture-rated ceiling box with proper support, and meeting electrical code. Big Family’s license...

There isn’t a single set price. Big Family provides straightforward pricing after an on-site review of your fixture and location. Total cost depends on the fixture type, ceiling height and needed brac...

Lighting installation costs vary by fixture type and scope, and Big Family uses straightforward pricing with no hidden fees. A licensed electrician confirms final pricing after an in‑home consultation...

Plan a layered LED layout, then have a licensed electrician design, install, and integrate it. Use recessed lights for general lighting, pendants over islands, and under-cabinet lighting for tasks. Ad...

There is no single price. Panel replacement is quoted after an on-site inspection. Big Family completes NEC load calculations to size the upgrade and gives straightforward pricing before work begins. ...

Expect an in-home assessment and NEC load calculation to set the price. Big Family gives transparent, upfront pricing before work begins. An $89 circuit breaker and panel repair diagnostic covers pane...

The cost to upgrade to a 200‑amp panel depends on an on‑site evaluation. A licensed electrician will perform NEC load calculations and confirm scope and price before work begins. Many jobs cost more w...

There is no flat price; 200 amp service upgrades are quoted after an on-site diagnostic and NEC load calculation. Final cost depends on scope: panel replacement, meter box and service conductors, grou...

The price to upgrade from 100 amp to 200 amp service varies by home and is confirmed after an on-site inspection and NEC load calculation. Scope drives cost, such as replacing the panel, meter box, se...

Most 24-hour electrician rates depend on the problem, time of day, and parts needed. Big Family offers straightforward, transparent pricing and will provide an on-site quote before work begins. After-...

There isn’t a single hourly number for emergencies. Exact cost depends on the issue, parts, and timing, and we use transparent, straightforward pricing after an on-site diagnosis. We’re available 24/7...

An electrical emergency is any issue that risks shock or fire or causes sudden power loss. Common emergencies include sparking, hot or discolored outlets or switches, burning or “fishy” smells, scorch...

An electrical emergency is any condition that poses an immediate fire or shock risk. Common examples include sparking, overheating devices, burning or fishy smells, buzzing panels, or repeated breaker...

If your circuit breaker keeps tripping, stop resetting it and treat it as an electrical emergency. We provide 24/7 diagnosis and repair in Baton Rouge and surrounding areas. Our licensed electricians ...

Big Family does not bill a flat hourly “after-hours” rate. We use straightforward, upfront pricing that a technician confirms on site after diagnosis. Final cost depends on the specific repair, requir...

Most homeowners we serve in Central and Baton Rouge can expect a flat-rate price for a home electrical safety inspection. When available, we offer a $325 Home Electrical Inspection Special (per our pr...

A full home electrical inspection with Big Family typically costs $325 with our Home Electrical Inspection Special. The visit uses an NEC-compliant checklist covering your panel, breakers, outlets, wi...

Big Family prices whole‑home electrical safety inspections after a brief on‑site assessment, and your electrician will confirm the total before work begins. Pricing can vary with panel condition, numb...

Electrical wiring should be checked every 10 years in homes, and every 3–5 years in commercial buildings. In Central, LA, our inspection follows an NEC-compliant checklist and covers wiring, outlets, ...

Electrical panels in homes should be inspected about every 10 years. Commercial panels should be inspected every 3–5 years. Our NEC-compliant electrical safety inspection includes your panel, checks f...

We don’t publish a flat price for EV charger installs. Your cost is confirmed after an on-site assessment. Pricing depends on charger level, wiring distance, and your panel capacity. We may install a ...

EV home charger installation cost depends on your home’s electrical capacity and install specifics. Big Family gives honest, upfront pricing after an on-site assessment. Costs are driven by Level 2 ch...

Level 2 charger installation cost depends on your home’s electrical setup. We confirm pricing after an on-site assessment. Drivers include charger type, distance from panel, adding a dedicated 240 V 5...

There isn’t a single “average” price for home EV charger installs. Your cost depends on site conditions and the charger level, and we provide honest, upfront pricing after an on-site assessment in the...

At Big Family, transparency is key, and there are no hidden fees to worry about. According to a satisfied customer, Crypto Cajun, the company explains "every step of the job, leaving no unexpected cha...

Yes, you can change your service appointment after booking with Big Family. Our flexible customer service policy is designed to accommodate your needs, ensuring maximum convenience. If you need to res...

Yes, you may request a specific technician and we will do our best to send that technician to your home. If for any reason that technician is not available, we will communicate that up front. We are ...

We do offer discounts, such as military discounts in addition to others which can be found on our website. Cheryl L. mentioned the affordable pricing offered by Big Family, highlighting the value pro...

Yes, Big Family offers emergency services. We are renowned for our prompt response and exceptional service quality. Many of our satisfied customers have praised our efficiency and professionalism duri...

At Big Family, we are committed to quality, which includes providing reliable warranties on the materials we use. Every customer receives of a minimum one year warranty. Our warranties ensure peace o...

Yes, Big Family provides a written estimate before starting any work. This is a part of their commitment to transparency and professionalism. For instance, a customer, Mike G., praised the clarity and...

At this time, we do not offer after hours emergency service, however, we do try to accommodate our customer's schedules as much as we can. You can rest assured, though, that Big Family is renowned fo...

To schedule a service appointment with Big Family, simply call their office during business hours. You will be assisted by their courteous staff, such as Jada, who efficiently coordinates appointments...

At Big Family, we prioritize the safety and cleanliness of our worksites with rigorous standards and procedures. Our teams are prompt and thorough, ensuring all areas are cleaner after completion. Our...

At Big Family, we handle customer complaints with professionalism and prompt attention. Our team is well-equipped to address issues quickly and effectively, ensuring customer satisfaction. We emphasiz...

Big Family Electric stays on top of industry standards and technology through a commitment to continuous learning and professional development. Our team consistently interacts with the latest electric...

The cost of services at Big Family is considered affordable by our customers, who appreciate our professionalism and quality of work[3]. We offer multiple installation and cost options to suit various...

Big Family proudly serves a wide array of communities in Louisiana, encompassing numerous zip codes and parishes. Our services extend across major cities such as Baton Rouge, Denham Springs, Zachary, ...

Unfortunately, I couldn't locate specific details about Big Family's subcontractor policy. However, what I can assure you is that Big Family is highly reputed for professionalism and a commitment to q...

Our approach to managing large or complex projects is defined by meticulous planning, expert teamwork, and innovative solutions. We utilize a phased strategy to break projects into manageable stages, ...

At Big Family, our service guarantee is reflected through our commitment to exceptional standards, transparency, and customer satisfaction. Customers have consistently rated our service highly, attrib...

Unfortunately, the files provided do not contain specific information regarding the licenses and certifications that Big Family holds. To provide the most accurate and specific details, I recommend di...

Big Family offers customers several convenient ways to pay their invoices, including the ability to pay with credit card, cash, check or ACH. They also provide the convenience of having the invoice e...

Big Family offers a comprehensive range of services to meet all your electrical needs. As a highly reputable contractor, we provide professional consulting and design services, expert electrical inspe...

Rewiring a full house does not have a one-size price. We give a no‑obligation, upfront quote after an on‑site assessment. Home size, circuit count, needed panel upgrades, and replacing obsolete wiring...

Most full-house rewires are priced after an on-site assessment. Final cost depends on home size, number of circuits, attic/crawlspace access, and whether a panel upgrade or service rebuild is needed. ...

There isn’t one set price. We confirm the cost after an on-site assessment and provide an upfront, no‑obligation, line‑item quote. In Central and Inniswold, price varies by home size, wall/attic acces...

There isn’t a single price for a full-house rewire. Cost depends on your home’s size, existing wiring (like knob-and-tube), panel capacity, and any upgrades you choose. We provide no-obligation quotes...

An electrical wiring upgrade replaces outdated wiring, circuits, and the main panel, and adds modern protections so your home safely handles today’s loads. It is needed when you see tripping breakers,...

Yes, you absolutely can provide feedback or reviews on our services at Big Family Electric. We value customer insights and encourage sharing your experience. Satisfied customers often highlight our pr...

Yes, we offer Big Family Care which has incentives such as, priority service, annual visits and discounts. Numerous customers have praised the company for its professionalism and friendly service, wi...

If you have an issue and need to contact customer support, you can reach Big Family by phone at (225) 218-6700. They are located at 6800 S Choctaw Dr Suite B, Baton Rouge, LA 70806[1]. Customers have ...

To track the progress of your service request or project with Big Family, use their comprehensive communication tools. Big Family emphasizes effective communication and keeps their clients informed ev...

At Big Family, we accommodate special service requests with an unwavering commitment to customer satisfaction and flexibility. Our skilled technicians are known for going the extra mile and presenting...

At Big Family, we handle emergency customer service requests with utmost professionalism and efficiency. Our team is trained to respond promptly and resolve issues quickly, ensuring minimal disruption...

Big Family is renowned for its rapid response to customer inquiries and complaints. Our team is committed to providing prompt and professional service, as evidenced by customer feedback. Mike G. noted...

The team at Big Family is committed to delivering the highest level of service possible to each and every customer, including those who are mobility restricted. Our technicians will strive to meet any...

At Big Family, customer satisfaction is our top priority, which is why we offer 100% satisfaction guarantee on all of our work. If you're not satisfied with the service provided, we encourage you to ...

At Big Family, resolving disputes or service issues is handled with a structured, customer-focused approach. Our process begins with attentive listening, ensuring we fully understand the customer's co...

To ensure customer satisfaction, Big Family follows a multi-faceted approach that emphasizes professionalism, clear communication, and timely service. We maintain a high level of professionalism, as e...

You can, but adding a ceiling fan where no wiring exists involves new wiring, circuit evaluation, and secure structural support. Our licensed electricians handle new circuits, breaker/panel checks, AF...

You can replace a like-for-like ceiling fan yourself if the existing fan-rated box, mounting support, and wiring are sound. Hire an electrician if you need new wiring, a dedicated circuit, panel work,...

Without a balancing kit, a wobbling fan is usually fixed by addressing mounting and component issues, not by adding weights. We diagnose fan light and fan problems, replace worn parts, correct poor wi...

Expect a site-confirmed quote. With existing wiring, the cost depends on fan type, ceiling height, and whether a fan‑rated box or added bracing is needed. Outdoor‑rated fans, light kits, wall controls...

Ceiling fan rewiring is priced after an on‑site safety inspection because the scope varies by home and fan condition. Final cost depends on what we find in your ceiling box and the fan’s wiring or lig...

Big Family partners with third party financing which does require credit approval. Our friendly finance team is always eager to assist potential customers in understanding any requirements or options ...

Big Family does partner with a third party financing company. For detailed information on financing your repairs, please consider contacting Big Family directly to discuss potential financing plans t...

Yes, there are no penalties for paying off financing early. It's best to review your financing contract or directly contact our customer service team for personalized assistance. They offer exception...

We do offer third party financing which is subject to credit approval. You can rest assured that Big Family is committed to customer satisfaction, ensuring professional and courteous service as highl...

Our third party financing partner does offer some no interest payment plans that are subject to credit approval. We are known for providing multiple installation and cost options, as evidenced by happ...

To apply for financing for your electrical project with Big Family, start by contacting their customer service team. They provide personalized service to guide you through the application process and...

Big Family's team with walk with you every step of the way to insure you know exactly how to make payments on your financing. Please reach out to our customer support team directly. They'd be more th...

The approval process for financing with Big Family is incredibly efficient, designed to accommodate the needs of our valued customers swiftly. While exact timelines can vary based on individual circum...

For precise information about financing options, terms, and interest rates, I recommend contacting Big Family directly. Their team will be more than happy to provide you with the most accurate a...

I couldn't find specific documentation requirements for applying for financing in the uploaded files. I recommend checking directly with the lender to ensure you have all necessary documents. Typicall...

You can replace a basic light switch yourself if you shut off the breaker and confirm the circuit is dead. Call an electrician if wiring is damaged, aluminum, involves the panel, or breakers trip ofte...

The cost to fix a home wiring issue depends on the fault and repair scope. A Big Family electrician will diagnose first and provide transparent, upfront pricing before work starts. We repair outlets, ...

Panel replacement cost depends on your home’s amperage, panel condition, and any code/safety upgrades. Big Family gives transparent, upfront pricing after an on-site diagnostic, and a technician confi...

First, turn the tripped breaker fully OFF, then back ON once. Unplug or switch off devices on that circuit before you reset.

• Find the handle in the middle position and move it firmly OFF, then ON. ...

A breaker can trip with nothing plugged in if a hard-wired device is on the circuit, a short or ground fault exists, or the breaker is failing. Loose connections, aluminum or older wiring, moisture, o...

A light that stays on when the switch “stops working” usually means the switch is failed closed or the circuit is miswired so the light is fed constant power. Three-way switches can do this if the com...

You can install a smart thermostat yourself, but we recommend professional installation if you want full automation, Control4 integration, and reliable network performance. Big Family installs and int...

Upgrading smart home wiring is priced after an on-site assessment. Final cost depends on the scope, and we provide straightforward, written estimates before work starts. As an authorized Control4 deal...

There is no single flat price for smart home wiring. Cost depends on home size, device count, wiring access (open vs finished walls), platform integration (such as Control4), and any network or genera...

Smart home devices usually stop working due to Wi‑Fi or network issues, power loss, or software/firmware changes. Control4 systems may need updates, reconfiguration, or device reintegration. Outages c...

Most smart light switches stop working after install because of wiring or setup issues. Common causes include a tripped breaker, reversed line/load, missing neutral, incorrect 3‑way traveler wiring, i...

At Big Family, we pride ourselves on transparency and aim to ensure that there are no hidden fees in our services. As our satisfied customer Crypto C. remarked, we explain every step of the job, leavi...

At this time, Big Family does not offer price matching for quotes. However, Big Family consistently aims to offer competitive pricing and excellent value for services, as indicated by customer review...

Each home has a varying electrical system due many factors, some of which include, size of service, distance of panel from the service, age of wiring and devices etc. Because we understand the impo...

Big Family does offer 10% to any new and existing customers that are current military or veterans. Also, Big Family does offer periodic specials that can be found on the specials tab on their website...

At Big Family, we skillfully balance cost and quality to ensure you receive superior service at a competitive rate. We offer multiple pricing options for different services, ensuring transparency and ...

To ensure customers receive the best value for their money, Big Family adheres to exceptional standards of quality and transparency that have been recognized by satisfied clients. The business has gar...

Big Family services consistently outperform competitors in terms of value by providing exceptional quality and reliability. According to a recent statistic, 22 customers highly rated our overall exper...

Big Family offers a minimum one year warranty on all of their work. In addition to that, there loyalty members enjoy two year warranties and some limited lifetime warranty on certain items. Many cust...

Big Family is a trusted provider in the industry due to its exceptional professionalism, customer service, commitment to education and advanced technology which has been consistently praised in custom...

Big Family's services are renowned for their combination of professionalism, quality, and pricing, making them truly worth the investment. With a strong focus on excellence, our team is praised for pu...

Home standby generator repair costs vary by the issue, parts needed, and access. We diagnose first and provide a clear estimate before any work. In Baton Rouge and Central, our licensed electricians o...

Home standby generator installation cost depends on generator size, fuel (natural gas or propane), transfer equipment, and site conditions. Big Family gives straightforward, on-site pricing before wor...

Standby generator repair cost depends on the specific fault and parts needed, and a technician confirms pricing after on‑site diagnosis. Big Family provides a clear estimate before any repair, with 24...

Standby generator repair pricing depends on an on-site diagnosis, needed parts, and labor time. A technician will diagnose the fault, provide a clear repair estimate, then repair and test the unit. We...

Whole-house generator installation cost depends on your home and the system. We confirm a firm price after an on-site assessment and before work starts. Factors include generator size, fuel type (natu...

You can do basic visual checks, but full standby generator service should be handled by a licensed technician for safety and reliability. We recommend annual maintenance. Our checklist includes a gas ...

The most common reasons a Generac won’t start are a weak battery, fuel supply problems, dirty or failed tune-up parts, low gas pressure, low coolant (on liquid‑cooled units), or loose/damaged wiring. ...

Change the oil during your generator’s annual maintenance service. We recommend annual maintenance, and our checklist includes changing engine oil and replacing filters. If your unit sees heavy use, a...

Each promotion is subject to specific terms and conditions. For precise information, it's best to contact Big Family directly or check their promotional policies on their official website. Customers h...

The loyalty program benefits at Big Family aim to encompass a wide range of services, ensuring that loyal customers can enjoy various incentives, regardless of the type of service they utilize. This i...

Yes, we offer Big Family Care which offers priority service, annual visits and discounts along with other benefits. We also offer incentives for personal referrals. For instance, John M. praised our...

While the uploaded documents do not specifically mention special events or bonuses for loyalty program members, Big Family's commitment to exceptional service and customer satisfaction suggests possib...

To sign up for Big Family's loyalty program, simply visit our website and navigate to the 'Loyalty Program' section. There, you will find a straightforward form to fill out with your details. By joini...

Our loyalty program at Big Family is designed to reward our valued customers for their continuous trust and support. Members of our loyalty program receive exclusive benefits, including priority sched...

Our loyalty program presents a wealth of benefits designed to enhance your experience with us. You enjoy exclusive access to promotional offers, priority scheduling for services, and potential discoun...

Most homeowners should not install a whole-house surge protector themselves. The device mounts at the main electrical panel and must meet local electrical codes. Proper grounding and wiring adjustment...

Whole-house surge protector installation cost varies based on your main panel, grounding needs, and the surge device rating. We provide a written, upfront estimate after a home assessment in Central, ...

Exact pricing varies by your main panel, the surge protector rating, and any grounding or wiring corrections needed. Big Family provides straightforward, written pricing after a home assessment and es...

We provide upfront pricing after a home assessment and written estimate. The final cost depends on your main panel configuration, the surge protector model, and any grounding or wiring updates. Adding...